Refund & Return Policy

1. Order Cancellation

Orders cancelled before dispatch receive a full refund. Post-dispatch cancellations may incur logistics deductions.

2. Return Eligibility

Returns are accepted only if:

• Product is defective on arrival
• Product damaged during transit
• Wrong item delivered

Return requests must be submitted within 48 hours of delivery.

3. Return Conditions

Products must be:

• Unused
• In original packaging
• With all accessories and documentation

Returned items undergo inspection before approval. Claims may be rejected if damage is caused by misuse.

4. Refund Approval & Method

Refunds may be approved when:

• Product arrives damaged
• Manufacturing defect exists
• Incorrect product delivered

Refunds are processed to the original payment method within 7–10 business days after approval and inspection.

5. Non-Refundable Cases

• Used or installed products
• Damage due to misuse
• Missing accessories or packaging
• Custom or bulk orders (unless defective)

6. Fraud Prevention

The Company reserves the right to investigate suspicious refund requests.